New hotel well located close to Austin Convention Center. Nice decoration, room and bathroom as of the website photos. New towels, new bed linen nice and new in cotton. Shower was very good. Room has not 100% acustic isolation but level of noise coming from the street was supportable. The employees are heroes as they are few to run the hotel. They do whatever is possible to help with luggage, amazon boxes, checkin and checkout. I didn’t use the parking but the wallet guy was always there.
Lucia
maart 2024
really well appointed room. liked the feel and quality of the sheets and towels. nice decor and layout of the main room and the bathroom. staff always helpful (and appropriately enthusiastic) ... We really thought all your lobby staff (and the valet guys, not that we had a car, but they greeted all arriving) were super great customer service folks, indeed over and above the excellence if those working the Four Seasons!
Eve
februari 2024
The staff was extra friendly and welcoming. Our valet guy on the first day greeted us with a big smile and a good attitude. Our car was delivered quickly every time we left the hotel. Maiah at the front desk has a great and happy personality and was really sweet. Jeremy was also so nice and friendly and hung out at the bar and talked to me while he made me an Espresso that was delicious. I’m sensitive to hotels that don’t seem clean and there was not one thing in this hotel that grossed me out. It was super clean! I felt very safe due to the main lobby being on the fifth floor and the key card access in the elevators. The pillow on the bed was a little thick for me and the room was hot (I just sleep better in the cold) but other than that I loved my stay, and I would go back.
Alexis
januari 2024
Location to the Austin Convention center and ambiance of the hotel. Views of the city and pool were very nice.
Amanda
februari 2024
Great location! Clean big well thought out rooms Facilities were great. Excellent pool area. Rooftop lounge Helpful and nice staff
Anthony
februari 2024
Staff especially Iverson and Jeremy were extremely helpful with our special room request. Location is very good for access to Rainey Street area. Hard to get other places like downtown. We used ride sharing and that is highly recommended.
Martin
december 2023
Nice location and beautiful
Amy
januari 2024
Great location, fantastic design. Especially the swimming pool with a view on Rainey St
Stefanie
februari 2024
Nice location with lots going on outside hotel on Rainey St. Still was able to walk to South Congress. Took about 35 minutes but nice walk. Took a Lyft back for about $8 bucks.
Matt
maart 2024
new and modern hotel
Pieroleonardo
december 2023